Score from 31 reviews
XCELSIOR HOTEL & SPA, Shillong
Reviews, photos, room rates, address, contact- POLICE BAZAAR WARD KEATING ROAD, 793001 Shillong,
India - 
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Highlights
Luxurious spa and wellness centre
Complimentary wi-fi property-wide
On-site restaurant
Non-smoking rooms available
Complimentary guest parking
Air-conditioned public areas and rooms
Luxurious spa and wellness centreComplimentary wi-fi property-wideOn-site restaurantNon-smoking rooms availableComplimentary guest parkingAir-conditioned public areas and roomsLocated 33 km from Shillong Airport, the hotel provides convenient access for travelers.
The air-conditioned rooms are equipped with a desk, kettle, minibar, safety deposit box, flat-screen TV, and a private bathroom with a shower. Each unit includes a wardrobe for added convenience.
Situated in Shillong, XCELSIOR HOTEL & SPA offers a range of services including a 24-hour front desk, airport transfers, room service, and complimentary WiFi throughout the premises.
At XCELSIOR HOTEL & SPA, hen, stag, or similar parties are not accepted.
Deluxe Room Description, photos, price, amenities
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- heating,
- clothes rack,
- sofa,
- interconnecting rooms available,
- waste bin,
- safe deposit box,
- bedside socket,
- soundproofed rooms,
- work desk,
- wardrobe/closet,
- air conditioning,
- tile/marble flooring,
- feather pillow
- toilet,
- shower,
- bathrobe,
- toothbrush,
- complimentary toiletries,
- body soap,
- toilet paper,
- private bathroom,
- bathtub,
- shampoo,
- conditioner,
- slippers,
- shower cap
- television (tv),
- telephone,
- streaming services (e.g., netflix),
- flat-screen tv
- bottled water,
- electric kettle,
- tea and coffee making facilities,
- minibar
- bed linen,
- key card access,
- key access,
- towels,
- lockers (in shared rooms/hostels),
- wake-up service
- view,
- city view
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and slippers. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit is equipped with 1 bed.
Room size:
Deluxe Room - 23 m2
Bedroom 1 – Large bed (King size)
Max persons: 2 
Superior Queen Room Description, photos, price, amenities
- tile/marble flooring,
- interconnecting rooms available,
- air conditioning,
- soundproofed rooms,
- waste bin,
- clothes rack,
- bedside socket,
- heating,
- work desk,
- wardrobe/closet,
- safe deposit box,
- sofa,
- feather pillow
- bathrobe,
- conditioner,
- shower,
- body soap,
- slippers,
- toilet paper,
- toothbrush,
- private bathroom,
- bathtub,
- toilet,
- shampoo,
- shower cap,
- complimentary toiletries
- television (tv),
- telephone,
- streaming services (e.g., netflix),
- flat-screen tv
- tea and coffee making facilities,
- bottled water,
- electric kettle,
- minibar
- towels,
- lockers (in shared rooms/hostels),
- wake-up service,
- key card access,
- bed linen,
- key access
- city view,
- view
- fire extinguisher (in room/apartment),
- smoke detector
- hand sanitiser (in room)
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit provides 1 bed.
Room size:
Superior Queen Room - 65 m2
Bedroom 1 – Double bed
Max persons: 2
Deluxe King Room Description, photos, price, amenities
- bedside socket,
- air conditioning,
- clothes rack,
- soundproofed rooms,
- interconnecting rooms available,
- wardrobe/closet,
- waste bin,
- heating,
- tile/marble flooring,
- safe deposit box,
- sofa,
- work desk,
- feather pillow
- bathrobe,
- toothbrush,
- conditioner,
- toilet paper,
- shower cap,
- complimentary toiletries,
- shower,
- shampoo,
- body soap,
- bathtub,
- private bathroom,
- slippers,
- toilet
- streaming services (e.g., netflix),
- television (tv),
- telephone,
- flat-screen tv
- electric kettle,
- minibar,
- tea and coffee making facilities,
- bottled water
- bed linen,
- wake-up service,
- key access,
- key card access,
- lockers (in shared rooms/hostels),
- towels
- view,
- city view
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit is equipped with 1 bed.
Room size:
Deluxe King Room - 33 m2
Bedroom 1 – Double bed
Max persons: 2
Deluxe Queen Room Description, photos, price, amenities
- bedside socket,
- safe deposit box,
- interconnecting rooms available,
- wardrobe/closet,
- waste bin,
- air conditioning,
- sofa,
- clothes rack,
- feather pillow,
- work desk,
- tile/marble flooring,
- soundproofed rooms,
- heating
- complimentary toiletries,
- toilet paper,
- conditioner,
- toothbrush,
- toilet,
- shower cap,
- body soap,
- bathtub,
- private bathroom,
- bathrobe,
- shower,
- shampoo,
- slippers
- streaming services (e.g., netflix),
- television (tv),
- flat-screen tv,
- telephone
- minibar,
- tea and coffee making facilities,
- bottled water,
- electric kettle
- key card access,
- bed linen,
- key access,
- wake-up service,
- lockers (in shared rooms/hostels),
- towels
- view,
- city view
- fire extinguisher (in room/apartment),
- smoke detector
- hand sanitiser (in room)
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit is equipped with 1 bed.
Room size:
Deluxe Queen Room - 51 m2
Bedroom 1 – Double bed
Max persons: 2
Superior King Room Description, photos, price, amenities
- sofa,
- air conditioning,
- tile/marble flooring,
- waste bin,
- work desk,
- heating,
- safe deposit box,
- soundproofed rooms,
- clothes rack,
- wardrobe/closet,
- feather pillow,
- interconnecting rooms available,
- bedside socket
- toothbrush,
- shampoo,
- private bathroom,
- slippers,
- conditioner,
- body soap,
- shower,
- toilet,
- bathtub,
- bathrobe,
- shower cap,
- complimentary toiletries,
- toilet paper
- telephone,
- flat-screen tv,
- streaming services (e.g., netflix),
- television (tv)
- tea and coffee making facilities,
- bottled water,
- minibar,
- electric kettle
- key access,
- key card access,
- towels,
- bed linen,
- wake-up service,
- lockers (in shared rooms/hostels)
- city view,
- view
- fire extinguisher (in room/apartment),
- smoke detector
- hand sanitiser (in room)
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit is equipped with 1 bed.
Room size:
Superior King Room - 60 m2
Bedroom 1 – Double bed
Max persons: 2
Choose your ideal room at XCELSIOR HOTEL & SPA
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Deluxe Room
- Deluxe King Room
- Deluxe Queen Room
- Superior King Room
- Superior Queen Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
local culture tours or classes
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service
Pools, spa & wellness
spa & wellness sanctuary, full spa amenities, curated spa/wellness packages
Transport & getting around
convenient airport shuttle, airport transfer (surcharge applies), secure parking garage, disabled-access parking, airport meet and greet / pick up, convenient airport drop off
Reception & guest support
24/7 front desk, valet parking service, currency exchange service, excursion booking desk, baggage hold, on-site atm, secure lockers, invoices available
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center
On-site shops & services
on-site barber/beauty salon, convenience store/minimarket on premises
Other property amenities
smoke-free rooms, spacious family rooms, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, individually controlled air conditioning
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a private parking area, a parking garage, and accessible parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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